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Sugro UK Privacy Policy

1. Using your information

Sugro UK are committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal information about you in accordance with data protection law, including the General Data Protection Regulation (GDPR) and the Data Protection Act (DPA) 2018.

This says that the personal information we hold about you must be:

  • Used lawfully, fairly and in a transparent way.
  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
  • Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
  • Accurate and kept up to date.
  • Kept in a form that identifies you for only as long as necessary for the purposes we have told you about.
  • Kept securely.
  • Collecting your personal information helps Sugro UK to better understand what you need from us. We use your information to:

  • manage and improve the Website.
  • personalise our services to you.
  • administer and operate your account.
  • tell you about important changes to the Website and our services.
  • understand your browsing behaviour to develop and improve our products and services.
  • manage promotions, competitions, customer surveys and questionnaires.
  • check and verify your identity to prevent or detect crime.
  • Your personal information is safe with us and will never be released to companies outside Sugro UK for their marketing purposes.

    We may use and share anonymised information outside Sugro UK. However, we would like to reassure you that this never includes your personal information.

    2. Cookies

    Small files (known as 'cookies') are put onto your computer to collect information about how you browse the site.

    Cookies are used to:

  • measure how you use the website so it can be updated and improved based on your needs
  • remember the notifications you've seen so that you're not shown them again
  • In order to comply with new rules, we use a system of classifying the different types of cookies which we use on the Website, or which may be dropped by third parties through our websites. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use and why we use them.

    We only use strictly necessary cookies

    These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

    These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

    Sugro UK Website Terms and Conditions

    The Sugro UK website has been created by National Wholesale Confectioners Ltd t/a Sugro UK.

    1. Use of the Sugro UK Website

    The Sugro UK website is provided to you free of charge for your personal use subject to these Terms and Conditions and our Privacy and Cookies Policy. By using the Sugro UK website you agree to be bound by these Terms and Conditions and our Privacy and Cookies Policy.

    2. Registration

    You must ensure that the details provided by you on registration or at any time are correct and complete.

    You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.

    3. Password and security

    When you register to use the Sugro UK website you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting Sugro UK immediately through the supplied contact details.

    If Sugro UK has reason to believe that there is likely to be a breach of security or misuse of the Sugro UK website, we may require you to change your password or we may suspend your account.

    Copyright Sugro UK 2023